In 2023, Missing Children Europe launched a call for proposals to its European member organisations with the goal of raising public knowledge of the 116000 European hotline for missing children network and services, as well as supporting long-term change through national advocacy activities.
Nine member organisations were awarded funding for their projects, with activities ranging from national awareness campaigns to comprehensive advocacy initiatives. Despite facing challenges within a short timeframe, all members successfully completed their projects, demonstrating tangible impact.
One of the significant outcomes was the notable increase in awareness of the 116000 hotline across member states. Pre- and post-survey results showed a significant increase in knowledge of the hotline, indicating a favourable shift in public consciousness. Moreover, there has been a significant increase in knowledge of the variety of services provided by hotlines.
However, there remains a gap in awareness among younger demographics, underscoring the need for targeted campaigns and communication strategies. Recommendations from the surveys emphasise the importance of reaching children and families who may not have easy access to the internet.
Overall, there is a greater possibility that more callers will contact the 116000 hotlines following after the campaign activities conducted in the member states who took part, demonstrating the efficacy of these efforts. As we approach 2024, Missing Children Europe is dedicated to building on these successful programs.
About the European Network of Missing Children Hotlines
The network of missing children hotlines is operated by national organisations in 32 countries in Europe. Children and families calling the 116 000 European hotline for missing children receive free and immediate emotional, psychological, social, legal, and administrative support 24/7. They also provide a vital central contact and coordination point for cases that are cross-border.