Success Stories

FAQs

Call the hotline if you are a:

child who is missing from home / care or a child who is thinking of leaving home / care
parent or carer of a missing child
child, young person, or adult who has information about a missing child

Make a report to the police if you know of a child who has gone missing. This can be done by anybody, not just the parents or carers. You may also call the 116 000 hotline for support, advice, and to share valuable information about a missing child.

Who answers the calls?

Professionally trained Hotline Operators.

Does the 116 000 hotline work in my country?

The 116 000 number works in 32 countries in Europe. You can find the list of countries here.

The 116 000 hotline is not available in my country, who can I contact instead?

Always contact your national police to report a missing child or to share information relating to a missing child.

Other national hotlines or children’s organisations are available in your country, you can find this online.

Who can call the 116 000 hotline?

Everyone. Children, young people, parents or carers, families, and third party adults.

If you know about a missing child or if you know of a child at risk of going missing, the 116 000 hotline will be able to support you.

What information am I required to give when I call the 116 000 hotline?

You will be asked for details related to the missing child and their circumstances.

The more information provided the more help this will be for the protection of the child.

Do I have to share my details, I want to remain anonymous?

No, you do not have to share your details. Only share your details should you wish to.

July 26, 2022

Abducted 16-year-old son of Zaporizhzhia official released from Russian captivity

June 2, 2022

With support from the hotline, Mira returns and is able to share her experience of violence with the police

June 2, 2022

Thanks to Missing Children Europe, Zahra was able to have her voice heard

June 2, 2022

The 116 000 hotline helps reunite Margot with her mother

December 20, 2020

Migrant mother and her one-year-old baby gain access to lifechanging support thanks to Miniila

May 27, 2020

Teen runs away and travels Europe with 24-year-old boyfriend

May 26, 2020

Cross-border Cooperation works, Pakistan siblings found and reunited

May 25, 2020

Desperate mother reunited with son, Angelo, in time for Christmas

This is the first time we feel helped since we arrived in Greece. This happened thanks to God and to you [the Miniila app]. I believe in God’s help thanks to your huge and available heart to help others.

Dariâ

Migrant mother of a one-year-old baby

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Success stories

Abducted 16-year-old son of Zaporizhzhia official released from Russian captivity

With support from the hotline, Mira returns and is able to share her experience of violence with the police

Thanks to Missing Children Europe, Zahra was able to have her voice heard

The 116 000 hotline helps reunite Margot with her mother

Migrant mother and her one-year-old baby gain access to lifechanging support thanks to Miniila

Teen runs away and travels Europe with 24-year-old boyfriend

Cross-border Cooperation works, Pakistan siblings found and reunited

Desperate mother reunited with son, Angelo, in time for Christmas

Dariâ

We need you on our side!

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