Looking for help?

If you are looking for help about a missing child or would like to report information about a missing child, call the 116 000 hotline:

Call 116 000 now

About the Network

Our network of missing children hotlines is operated by national organisations in 31 countries across Europe. Children and families calling the European hotline receive free and immediate emotional, psychological, social, legal and administrative support 24 / 7.

FAQs

When to call the hotline?

Call the hotline if you are a:

  • child who is missing from home / care or a child who is thinking of leaving home / care
  • parent or carer of a missing child
  • child, young person, or adult who has information about a missing child

What to do if a child goes missing?

Make a report to the police if you know of a child who has gone missing. This can be done by anybody, not just the parents or carers. You may also call the 116 000 hotline for support, advice, and to share valuable information about a missing child.

Who answers the calls?

Professionally trained Hotline Operators.

Does the 116 000 hotline work in my country?

The 116 000 number works in 32 countries in Europe. You can find the list of countries here.

The 116 000 hotline is not available in my country, who can I contact instead?

Always contact your national police to report a missing child or to share information relating to a missing child.

Other national hotlines or children’s organisations are available in your country, you can find this online.

Who can call the 116 000 hotline?

Everyone. Children, young people, parents or carers, families, and third party adults.

If you know about a missing child or if you know of a child at risk of going missing, the 116 000 hotline will be able to support you.

What information am I required to give when I call the 116 000 hotline?

You will be asked for details related to the missing child and their circumstances.

The more information provided the more help this will be for the protection of the child.

Are the calls recorded?

No, the calls are not recorded.

Do I have to share my details, I want to remain anonymous?

No, you do not have to share your details. Only share your details should you wish to.

logo
  • SUPPORT UKRAINE
  • Need help?
    • Every year thousands of children go missing in Europe because of abuse, violence, neglect, conflict, and poverty
    • Need help?
      • I’m a child looking for help
      • I’m a parent looking for a mediator
      • Local help / Find help in your country
  • Our work
    • Supporting professionals to protect and empower children through research, training, advocacy, and awareness
    • Our work
      • Impact
      • 116 000 hotlines
      • Tools
      • Ongoing projects
    • Thematic areas
      • Children who run away
      • International Child Abduction
      • Children in migration
      • Child sexual abuse and exploitation
      • Criminal Abductions
      • Lost, injured or otherwise missing
  • Get involved
  • Resources
    • Building a better future for missing children
    • Documents
      • Annual Reports
      • Publication hub
    • News
      • Latest news
      • Success Stories
  • Donate
  • Donate
  • Hotline FAQ
  • Search

Advocacy

  • Show all
  • Advocacy
  • Child sexual abuse & exploitation
  • Children in migration
  • Highlight
  • Press Release
AdvocacyPress ReleaseHighlight

February 24, 2023

JOINT STATEMENT – One year since Russia’s full-scale invasion of Ukraine: Call for strengthened protection and care systems to support children and young people

Advocacy

June 1, 2022

Missing Children Europe and 50+ Organisations Welcome the European Commission’s Proposal to Prevent and Combat Child Sexual Abuse: Open Letter to the European Union

AdvocacyChildren in migration

May 12, 2022

Lost in Migration 2021: Conference Recommendations

AdvocacyChild sexual abuse & exploitation

May 11, 2022

Missing Children Europe welcomes the European Commission’s new regulation on preventing and combating child sexual abuse

AdvocacyPress Release

February 28, 2022

War on Ukraine: Urgently protect children before they go missing

Press ReleaseChildren in migrationAdvocacy

December 8, 2021

Call to the EU: Don’t Make Decisions Without Listening To Children in Migration

Advocacy

November 26, 2021

Joint Statement: Call on the EU: Restore Rights and Values at Europe’s Borders

Advocacy

October 19, 2021

Joint Statement – More than idle words: time for EU Member States to commit to the rights of all children in and outside the EU!

AdvocacyChild sexual abuse & exploitation

October 15, 2021

Child Rights NGOs calls Facebook to prioritise children’s wellbeing

AdvocacyChildren in migration

September 8, 2021

Intensified surveillance at EU borders: EURODAC reform needs a radical policy shift

  • 1
  • 2

Archives

  • March 2023
  • February 2023
  • November 2022
  • October 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020

Categories

  • Advocacy
  • Child sexual abuse & exploitation
  • Children in migration
  • Children who run away
  • Highlight
  • International child abduction
  • Long term missing
  • Press Release
  • Success Story
  • Supporter of the month
  • Uncategorized
  • Vacancy
Our organisation
  • About MCE
  • Members
  • Our team
  • Annual reports
  • Child Protection Policy
  • News
  • Become a member
Follow us
Get involved
  • Donate
  • Get involved
  • Campaigns
  • Contact
Missing Children Europe

Rue de l’Industrie 10
Brussels 1000 – Belgium

+32 2 894 74 84
info@missingchildreneurope.eu

VAT no: 0478 917 308

© Missing Children Europe | Disclaimer | Privacy Statement | Cookie Policy | Impressum | Website by Linx Studio

Co-funded by the European Union

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin

Manage Cookie Consent
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}