Looking for help?

If you are looking for help about a missing child or would like to report information about a missing child, call the 116 000 hotline:

Call 116 000 now

About the Network

Our network of missing children hotlines is operated by national organisations in 31 countries across Europe. Children and families calling the European hotline receive free and immediate emotional, psychological, social, legal and administrative support 24 / 7.

FAQs

When to call the hotline?

Call the hotline if you are a:

  • child who is missing from home / care or a child who is thinking of leaving home / care
  • parent or carer of a missing child
  • child, young person, or adult who has information about a missing child

What to do if a child goes missing?

Make a report to the police if you know of a child who has gone missing. This can be done by anybody, not just the parents or carers. You may also call the 116 000 hotline for support, advice, and to share valuable information about a missing child.

Who answers the calls?

Professionally trained Hotline Operators.

Does the 116 000 hotline work in my country?

The 116 000 number works in 32 countries in Europe. You can find the list of countries here.

The 116 000 hotline is not available in my country, who can I contact instead?

Always contact your national police to report a missing child or to share information relating to a missing child.

Other national hotlines or children’s organisations are available in your country, you can find this online.

Who can call the 116 000 hotline?

Everyone. Children, young people, parents or carers, families, and third party adults.

If you know about a missing child or if you know of a child at risk of going missing, the 116 000 hotline will be able to support you.

What information am I required to give when I call the 116 000 hotline?

You will be asked for details related to the missing child and their circumstances.

The more information provided the more help this will be for the protection of the child.

Are the calls recorded?

No, the calls are not recorded.

Do I have to share my details, I want to remain anonymous?

No, you do not have to share your details. Only share your details should you wish to.

Campaigns Officer

October 23, 2025
|In Highlight, Vacancy
|By patriciamorais

Missing Children Europe is looking to recruit a creative and proactive Campaigns Officer to develop and deliver high-impact campaigns that raise awareness of children’s rights, mobilise public support, and generate income for our work.

Missing Children Europe is the European federation for missing and sexually exploited children, representing 35 organisations from 28 European countries. Our mission is to protect children from any kind of violence, abuse or neglect that is caused by or results from them going missing.

The position will split time between Missing Children Europe’s core campaigns and projects (including on online grooming) and communications support for the European Child Sexual Abuse Legislation Advocacy Group (ECLAG), a coalition advocating for EU regulation to better protect children online.

 

Tasks

Campaigns

  • Design and deliver integrated campaigns that drive fundraising, raise awareness, and support advocacy goals.
  • Develop campaign strategies that translate advocacy objectives into public-facing actions.
  • Organise and implement EU-wide and national campaign activities, including collaborative campaigns with members and external partners.
  • Raise public and political awareness about missing children (e.g. through International Missing Children’s Day), and other flagship initiatives.
  • Build and coordinate partnerships with external stakeholders, including media, tech companies, and campaign allies, to increase reach and impact.
  • Coordinate campaign-related capacity building, such as training for journalists and strengthening communication capacities of advocacy coalitions, such as ECLAG.
  • Contribute to campaigns and advocacy activities addressing online child sexual abuse, including supporting ECLAG’s efforts to advance EU legislation aimed at preventing and combating child sexual abuse online.

 

Communications

  • Create compelling content for digital and offline channels (social media, newsletters, website, press releases, opinion pieces, etc.), in line with the organisation’s communication and fundraising strategy.
  • Support the management of the organisation’s main website and project websites.
  • Monitor media coverage and report on communication campaigns, social media reach, engagement, and Google Analytics.

 

Required Profile, Skills, and Background:

  • Higher degree in communications, marketing, public relations, political science, or a related field.
  • Minimum of 2 years of relevant professional experience in designing and delivering successful campaigns (fundraising, advocacy, or supporter engagement).
  • Native-level proficiency in English (other European languages are an asset).
  • Strong understanding of digital platforms and supporter mobilisation.
  • Knowledge of advocacy campaigning, policy influence, online safety, or child rights (desirable).
  • Excellent communication skills, with the ability to generate and pitch creative ideas.
  • Proactive and confident self-starter, able to take initiative and drive projects forward.
  • Strong organisational skills and attention to detail, with the ability to support multiple projects efficiently.
  • Collaborative mindset: able to work well in a small team and support colleagues across communications and fundraising.
  • Positive attitude, adaptable, and open to feedback.
  • Ability to work creatively within budget constraints.

 

Offer:

  • Full-time permanent contract. Compensation will depend on the candidate’s experience and qualifications, following the Missing Children Europe remuneration scheme.
  • Attractive package including a 13th month, 7 extra-legal paid holidays for a full-time position and 20 legal holidays (will depend on candidate working in Belgium in the previous year), health insurance, transport costs, teleworking allowance, ecocheque and lunch vouchers.
  • Starting date: January 2026
  • The successful candidate must have a valid work permit for Belgium and be based in Belgium. The candidate will work at our office in Brussels.

 

Application Process:

If you believe you are suited for this position, please send your CV and a cover letter (1 page max.) outlining your motivation to applications@missingchildreneurope.eu with “Campaigns Officer” as the subject title. Please name your files as follows: LastName, FirstName_CV (e.g. Smith, John_CV) and LastName, FirstName_CL (Smith, John_CL). Shortlisted candidates will be asked to complete a written test (online) and will be invited for an interview. Application deadline: 13 November at 12:00 CET.

 

Disclaimer

All information given upon application will be treated in a confidential manner and according to Missing Children Europe’s privacy policies.

Please note: We occasionally amend or withdraw Missing Children Europe (MCE) jobs and reserve the right to do so at any time, including prior to the advertised closing date. MCE will never ask you for a fee to process or consider your application for a career with MCE. Anyone who demands such a fee is not an authorized MCE representative and you are strongly advised to refuse any such demand.

Staff recruited by Missing Children Europe will be asked to comply with our child protection policy, including necessary vetting and background checks of personnel.

For Missing Children Europe, human qualities are decisive regardless of your race, color, religion, national origin, gender, sexual orientation, age or disability.