Hiring: Project Officer for 116 000 missing children hotline project

Missing Children Europe is looking to recruit a versatile and dynamic project officer to coordinate activities in the field of missing children, including in particular EU-funded projects related to the 116 000 hotlines for missing children (www.hotline116000.eu).

Missing Children Europe is the European federation for missing and sexually exploited children, representing 30 organisations from 25 European countries. Our mission is to contribute to the development of comprehensive child protection systems that prevent, support and protect children from going missing.


The project officer will work closely with the Secretary General and other project officers in coordinating activities in the field of missing children and implementing the “116 000 hotlines network” strategy set out by Board of Directors, including at least the following actions:

1) Initiate and manage EU funded projects related to missing children, including currently the management of a project entitled “Minimising violence through quality control: Monitoring & Evaluating 116000 hotlines to prevent, support and protect missing children.” The objective of the project is to improve the quality of the 116 000 service across Europe and find effective ways to prevent and stop situations of violence linked to children who go missing. The project officer will be responsible for the coordination of the different workstreams of the project, and the delivery of the project outputs including:

> three online surveys with three target groups: 1) hotlines, 2) funders, 3) families and children;

> a set of standards and indicators of the 116000 hotlines;

> An accreditation mechanism for hotlines and related guidelines;

> an action plan per hotline following the first round of evaluation using the accreditation mechanism;

> a final report.

2) Monitor European developments in the field of missing children, with a particular focus on children running away from home or from care institutions

3) Coordinate activities and facilitate the sharing of expertise within the 116 000 network

4) Represent the 116 000 network vis-à-vis the European institutions and other key stakeholders.

Profile, skills and background:

· University degree in a relevant field including international relations, EU affairs, human rights…

· Minimum 2-3 years of professional experience in project management

· Experience in working in one of following sectors:

> NGOs, social services or child protection,

> international or EU umbrella organisations or EU / international institutions or organisations,

> academia - ideally focusing on a relevant issue in light of the current vacancy

· Good understanding of EC funding programmes

· Keen interest in / understanding of general children’s rights / child protection issues

· Excellent command of English

· Excellent organisational skills

· Ability to forge a consensus within a large, de-centralized organisation

· Ability to work with people from different professional and cultural backgrounds

· Ability to work well with others in a small team

· Ability to work quickly and efficiently as well as stress resistant

Our offer:


· An exciting job in a small but dynamic organisation dealing with problems related to the disappearance and sexual exploitation of children at a European level.


· Full-time, permanent contract.

· Starting date: as soon as possible


· Remuneration will depend of the candidate’s experience and qualification, following the remuneration scheme of Missing Children Europe. Packages include holiday scheme, 13th months, lunch vouchers, hospitalisation insurance and reimbursement of 78,6% of transport costs.

If you believe you qualify for this position please complete the following survey and send your CV and letter outlining your motivation (1 page max.) to Hélène Decloux, Finance and Administration Officer of Missing Children Europe by email: helene.decloux@missingchildreneurope.eu by the 5th December.

Interviews are planned to take place week of 15 December. Please note that only shortlisted candidates will be contacted for an interview.

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