I am a Ukrainian child looking for my parent/ family/ guardian

FAQs

Call the hotline if you are a:

child who is missing from home / care or a child who is thinking of leaving home / care
parent or carer of a missing child
child, young person, or adult who has information about a missing child

Make a report to the police if you know of a child who has gone missing. This can be done by anybody, not just the parents or carers. You may also call the 116 000 hotline for support, advice, and to share valuable information about a missing child.

Who answers the calls?

Professionally trained Hotline Operators.

The 116 000 hotline is not available in my country, who can I contact instead?

Always contact your national police to report a missing child or to share information relating to a missing child.

Other national hotlines or children’s organisations are available in your country, you can find this online.

Who can call the 116 000 hotline?

Everyone. Children, young people, parents or carers, families, and third party adults.

If you know about a missing child or if you know of a child at risk of going missing, the 116 000 hotline will be able to support you.

What information am I required to give when I call the 116 000 hotline?

You will be asked for details related to the missing child and their circumstances.

The more information provided the more help this will be for the protection of the child.

I am a Ukrainian child looking for my parent/ family/ guardian

I am in Ukraine

Call 116000 for free or complete the form below or contact NGO Magnolia via Facebook Messenger.

I am in Moldova

Contact the local police.

For support you can also contact:

CCF Moldova

Tel: (+373 22) 24 32 26, (+373 22) 23 25 28
Email: contact@ccfmoldova.org

116111 Telefon Copilului

Helpline for children and youth in Moldova

Tel.116 111

I am in an EU country, Albania, Serbia, Switzerland or the UK

Call 116000 for free or find another way to get in touch with your local hotline.

No matter where you got separated from your parents/guardian/family, no matter where you think they might be now, the hotline in the country where you are will get in touch with everyone who might help locate your parent/family/guardian.

For any kind of support you can also call your local child helpline at 116111.

We need you on our side!

Learn how you can help support Missing Children Europe and what projects need your funding.

Donate to help

Want to know more? Sign up to our newsletter and stay up to date with Missing Children Europe projects, news and events.

Looking for help?

FAQs

I am a Ukrainian child looking for my parent/ family/ guardian

I am in Ukraine

I am in Moldova

I am in an EU country, Albania, Serbia, Switzerland or the UK

We need you on our side!

Our organisation

Follow us

Get involved

Missing Children Europe